Privacy and Cookie Policy

This policy sets out the basis on which RUNLECTURES Limited of 2/F Pao Siu Loong Building, The University of Hong Kong. (Company BR 72610087-000-01-21-6) (together with our subsidiaries, our holding company, subsidiaries of our holding company from time to time, collectively called "CLASSMETA" or “we”) collects personal data from you and how we process such data.

By visiting our website classmeta.com (our “Site”) or using CLASSMETA or any other applications or software we provide from time to time (collectively our “App”), you accept and consent to the practices set out below.

1. Collection of information

• For the purposes outlined in Clause 2, we may collect and process the following information about you:
  • Information you give us - information that you provide us (which may include your name, address, email address, telephone number, credit card information and other personal description) by filling in forms on our Site or our App, or by corresponding with us (by phone, email or otherwise), for example:
    • when you register for an account with us on our Site and in our App;
    • when you report any problem to us;
    • when you use certain features on our Site or our App;
    • when you request any support from us; or
    • when you complete any survey or questionnaire we send you.
  • Information we collect about you - information automatically collected when you visit our Site or use our App, for example:
    • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet and your log-in information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
    • details of any transactions, purchases and payments you made on our Site and in our App; and
    • information about your visit, including the full Uniform Resource Locators (URLs), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number; and
  • Information we receive from third parties - We work with third parties and we may receive information about you from them, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, or credit reference agencies. We will notify you when we receive information about you from them and the purposes for which we intend to use that information.
• We only retain personal data for so long as it is necessary. Data may be archived as long as the purpose for which the data was used still exists.

1. Uses made of the information

• We use information held about you for the following purposes:
  • providing, improving and developing our services;
  • researching, designing and launching new features or products;
  • presenting content and information in our Site and our App in the most effective manner for you and for the device you use;
  • providing you with alerts, updates, materials or information about our services or other types of information that you requested or signed up to;
  • collecting overdue amounts;
  • complying with laws and regulations applicable to us in or outside of Hong Kong;
  • responding or taking part in legal proceedings, including seeking professional advice;
  • for direct marketing purposes (please see further details in Clause 2.2 below);
  • communicating with you and responding to your questions or requests; and
  • purposes directly related or incidental to the above.
• We intend to use your personal data in direct marketing (i.e. offering or advertising products or services by sending the relevant information directly to you). We require your consent specifically for this purpose and you may opt out any time. For the purpose of this clause:
  • the personal data that may be used in direct marketing are those that you provide to us or we collect from you under Clause 1.1 above;
  • the type of services or products that may be offered or advertised will be our products or services, seminars, conferences or events, and those of our affiliates or business partners;
  • the relevant information may be sent to you by email, in-app message or WhatsApp message;
  • you may opt out any time by WhatsApp us at +852 6841 8217 or emailing us at [email protected] . We will cease to send you marketing information without charge.

1. Disclosure of your information We will keep your personal data we hold confidential but you agree we may provide information to:

• any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in Schedule 1 of the Securities and Futures Ordinance (Cap. 571) of the Law of Hong Kong;
• personnel, agents, advisers, auditors, contractors, financial institutions, and service providers in connection with our operations or services (for example staff engaged in the fulfilment of your order, the processing of your payment and the provision of support services);
• our overseas offices, affiliates, business partners and counterparts (on a need-to-know basis only);
• persons under a duty of confidentiality to us;
• persons to whom we are required to make disclosure under applicable laws and regulations in or outside of Hong Kong; or
• actual or proposed transferees of our operations (or a substantial part thereof) in or outside of Hong Kong.